Contact Us

Contact information

For any questions, concerns, or assistance, please feel free to reach out to us. We are here to help!

Email: c.kufiya@gmx.com

Response Time: We strive to respond to all inquiries within 24-48 hours during business days.

Before reaching out, we recommend checking the following sections, which may already answer your question:

FAQs – for common questions about products, orders, shipping, and payments
Returns & Refunds Policy – for information about returns, exchanges, and refunds
Shipping Policy – for delivery times and shipping details
Terms of Service and Legal Policies – for general conditions and legal information

These pages are always available in the footer menu at the bottom of our website.

If you still need assistance after reviewing them, feel free to contact us using the form below. We’ll be happy to help.

Our customer service team is available during the following hours:

Monday to Friday: 9:00 AM - 6:00 PM (CET)

Saturday and Sunday: Closed